Cookie Policy

1. Identification.

1.1. Feel The City Group, SL. (hereinafter, FTC); with EIN B90206152; registered office at Calle Almirante Lobo, 2 - 4th Floor Left, Seville (41001), Seville, Spain; telephone +34 600 124 206 (WhatsApp only); and email address info@feelthecitytours.com; is the owner of the website located at the Internet address http://park-guell-tickets.org/ and its social media accounts (hereinafter, the Website).

1.2. FTC is the owner of the following social media accounts:

WhatsApp

1.3. The person who accesses this Website (hereinafter, the User) certifies that they are of the legal minimum age to give consent in relation to information society services. Otherwise, the User must refrain from accessing this Website.

1.4.By accessing this Website or contracting Services, the User expressly accepts all the clauses of its privacy policy and its terms and conditions, as well as any specific conditions established for the use of certain services. If the User does not accept any of the aforementioned clauses, they must refrain from accessing this Website and from contracting the Services.

2. Purpose.

2.1. This Website uses cookies or other files with a similar function (hereinafter, cookies) that store and retrieve information when the User browses.

2.2. The purpose of this cookie policy is to inform the User clearly and in detail what a cookie is, what it is used for, what types of cookies this Website uses, and how to configure them or, where appropriate, disable them.

2.3. FTC is responsible for the cookies and the processing of data obtained through them, whether first-party or third-party, deciding on the purpose, content, and use of the processing of the information collected.

2.4. The User can obtain more information about the processing of their personal data in the privacy policy.

3. Definition, function, and use of cookies.

3.1. In general, cookies can serve various purposes, such as recognizing a user, obtaining information about their browsing habits, or personalizing how content is displayed.

3.2. A cookie is a small text file that is stored in your browser when you visit this Website and that saves information about your browsing activity. Some cookies are essential for the proper functioning of websites, such as technical cookies or user interface customization cookies, while others, such as analytics or behavioral advertising cookies, require that the User be informed and their consent obtained before being used by this Website.

3.3. The following cookies are exempt and do not require informing or obtaining consent for their use: those for storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, insofar as strictly necessary, for the provision of an information society service expressly requested by the recipient.

3.4. Below, and with the aim that the User can give fully informed consent, each type of cookie is described along with its purpose:

• Technical cookies: these allow a user to browse a website, platform, or application and use the different options or services available on it, including the management and operation of the website and enabling its functions and services, such as identifying the session, accessing restricted areas, remembering the items in an order, carrying out the purchase process of an order, managing payment, etc. The website cannot function properly without these cookies, so they are considered necessary and do not require the user’s consent.
• Preference or personalization cookies: these allow a website to remember information that changes the way the page behaves or looks so that the user accesses the service with certain characteristics that may differentiate their use of the website from that of other users, such as language, the number of results shown when the user performs a search, or the region where the user is located. If the user themselves chooses those characteristics, for example, by selecting the language flag, it is considered a service expressly requested, provided the cookies are used exclusively for the selected personalization purpose. As in the previous case, these cookies do not require the user’s consent.
• Analytics or measurement cookies: these help understand how visitors interact with websites and thus perform statistical analysis of how users use the site and the services provided. The information collected is used to measure the activity of websites or applications in order to introduce improvements to the products and services offered by the controller.
• Marketing or behavioral advertising cookies: these store information on users’ behavior obtained through continuous observation of their browsing habits, allowing a specific profile to be developed to display ads that are relevant and attractive to the individual user and therefore more valuable to third-party advertisers.

3.5. Likewise, and with the same objective, the following information is provided regarding the different types of cookies according to who uses them:

• First-party cookies: sent to the user’s terminal from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies: sent to the user’s terminal from a device or domain not managed by the publisher, but by another entity that processes the data obtained through cookies.

3.6. The types of cookies used by this Website, by whom, and their purpose are described in Section 5.

4. Expiry

4.1. The expiry of a cookie is its retention period, after which it will cease to collect information.

Persistent cookies: those for which the data remain stored on the terminal and can be accessed and processed for a period defined by the cookie controller, which may range from a few minutes to several years.

Session cookies: those designed to collect and store data while the user accesses a website. They are typically used to store information that only needs to be kept to provide the service requested by the user on a single occasion (for example, a list of services purchased) and disappear at the end of the session.

Preference or personalization cookies: these allow a website to remember information that changes the way the page behaves or looks so that the user accesses the service with certain characteristics that may differentiate their use of the website from that of other users, such as language, the number of results shown when the user performs a search, or the region where the user is located. If the user themselves chooses those characteristics, for example, by selecting the language flag, it is considered a service expressly requested, provided the cookies are used exclusively for the selected personalization purpose. As in the previous case, these cookies do not require the user’s consent.

4.3. The retention periods of the cookies used by this Website are described in Section 5.

5. Types of cookies used, by whom, their purpose, and expiry.

5.1. This Website uses first-party and third-party cookies of the following types—technical, personalization, analytics, and behavioral advertising—for the purposes set out in the following cookie statement:

5.2. For this Website to use analytics and behavioral advertising cookies, the User’s consent is required, which will be obtained if the User clicks the “Accept” button in the information message displayed upon accessing this Website.

5.3. If the User disables cookies, they will still be able to access this Website, but browsing may not be optimal and some of the services offered may not function correctly.

5.4. If in the future FTC uses types of cookies other than those covered in this cookie policy to provide new services or if it is necessary to adapt it to new legal requirements, the User will be notified through this Website.

5.5. FTC reserves the right to use new cookies or stop using existing ones; therefore, it is the User’s responsibility to review this policy before accessing this Website.

6. How to accept, refuse, or revoke consent for the use of cookies.

6.1. The User can allow, block, or delete cookies installed on their device through the settings menu of their internet browser, and can configure it to block cookies or alert the user when a server wants to store one. The following links provide information on how to configure and/or disable cookies for each of the main browsers on the market so that the User can decide whether or not to accept the use of cookies.

• Microsoft Internet Explorer: Tools > Internet Options > Privacy > Settings.
• Firefox: Tools > Options > Privacy > Cookies.
• Chrome: Options > Advanced options > Privacy.
• Microsoft Edge
• Safari: Preferences / Privacy.
• Safari for iOS (iPhone and iPad): Settings > Safari
• Chrome for Android: Settings > Site settings > Cookies

6.2. The User should bear in mind that if they accept third-party cookies, they must delete them from the browser options or through the system provided by the third party itself.

6.3. To obtain a browser add-on to disable Google Analytics, click here.

7. Social Networks

7.1. By accessing FTC’s social media accounts, the User accepts the use of cookies by those platforms according to their respective cookie policies.

WhatsApp

8. Third-party sites.

8.1. This Website contains links to third-party websites whose privacy and cookie policies are outside TWT’s control. When accessing such websites, the User may decide whether to accept their privacy and cookie policies. As a general rule, when browsing the Internet, the User can accept or reject third-party cookies through their browser settings.

This cookie policy has been created and updated by the Cookie Consent Tool.

This cookie table has been created and updated by the Cookie Banner.